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GDUI Guide Dog Schools Survey 2006 - Guide Dogs of America

 

The name of your organization:   Guide Dogs of America

Address:            13445 Glenoaks Blvd.

                        Sylmar, CA 91342

Phone:   818-362-5834, 800-459-4843

Fax:      818-362-6870

E-mail address:   mail@guidedogsofamerica.org

Web address:    www.guidedogsofamerica.org 

 

       Please check here if your program is a member of the International Federation of Guide Dog Schools (IGDF).  checked

 

 

       Please check here if your program is a member of the Council of United States Dog Guide Schools (CUSDGS).   checked

 

PROGRAM OPTIONS, FACILITIES AND SPECIAL SERVICES

 

(Please fill in your responses.)

 

1. How many teams, on average, does the program graduate annually?  50

 

2. What is the instructor to student ratio for most classes?  10 student maximum, 3 instructors

 

3.         What is the duration (days/weeks) of your school's training program for first-time guide dog handlers? (If the time varies, please indicate the range.) 

Mandatory 28 day program

 

4.         For how many days/weeks must  previous graduates of your program re-train to receive successor dogs? (If the time varies, please indicate the range.) 

 3-4 weeks depending on the needs of individual student, we also offer one accelerated

2-week retrain class each year

 

5.         How many days/weeks must handlers who are new to your program, but who are previous graduates of other schools, train with you to receive a successor guide? (If this varies, please indicate the range.) 

3-4 weeks, depending on the needs of the individual student, they may also be eligible for the 2 week retrain class

 

(Please mark all that apply.)

6.         “Our training program offers”:

        in-home training for any student who requests it

        in-home training for re-train students ONLY   checked

        facility-based training    checked

        a combination of facility-based and home-based training

        a combination of facility-based and home-based training for re-train students only.  checked

 

7.         Please indicate the statement that describes your program’s policies for applicants who are considering the location of your school. 

        Your program provides school-subsidized transportation to and from training.    checked

        Your program can offer limited or “case by case” school-subsidized transportation to and from training.

        The program cannot provide transportation to and from training.

 

8.         The program can accommodate non-English speakers. 

        No, our training is offered only in English.     checked

       Yes*, we offer either bilingual training or interpreters for certain languages.

*Please specify the language(s) (other than English) in which your program offers guide dog training.       

 

 

       9. If your program is a strictly home-based training program, please check here

and  skip to APPLICANT QUALIFICATIONS/APPLICATION PROCESS.

 

10. Your organization provides some on-site medical services for students in training, including a school nurse.

       yes    checked

        no

 

11.       Your residential facility provides meals for students with special dietary considerations. (Please mark all that apply.)

 

       Not applicable/We do not provide meals.

       No. We provide meals but cannot accommodate special diets. 

       Yes, for medical needs.    checked

       Yes, for vegetarians    checked

       Yes, for religious considerations (Please specify)    checked

            If we get specific guidelines from the student, we will accomodate

 

 

12. Amenities for students on campus include (please mark all that apply):

       private rooms    checked

       phones in student rooms

       computers adapted with accessible technology    checked

       internet connection in student rooms

       laundry facilities    checked

       microwave and/or coffee maker in a common area    checked

       vending machines from which students may purchase snacks    checked

       non-smoking public areas (such as dining and lounge facilities)    checked

       non-smoking student rooms    checked

       special areas designated for smoking    checked

       musical instruments    checked

       library of materials in accessible formats    checked

       TV/stereo     checked

       exercise equipment

       other (Please list any other special services or facilities your school provides during training.)

 

            The snacks and drinks in our dorm are provided at no charge to the student.  Each room is furnished with a double bed, desk, easy chair and refrigerator. In addition to our library, we offer an array of games for students to play.  We have an outdoor grooming area set up with grooming tables, and a 3000 sq. ft. off-leash enclosed play area for each team (1 dog, 1 person at a time) to use. The relieving area is off each individual room.

                 

APPLICANT QUALIFICATIONS/APPLICATION PROCESS

 

1.         For a first-time handler, how long is the average wait for a dog (including the time from your receipt of the application, to acceptance, to the student's class date)?

2-6 months depending on the individual, although for those with special needs it could be up to a year.  . The dog match is our #1 priority.

2.         What is the average wait for returning students, seeking a successor dog (from submission of the re-train application to a class date)?

2-6 months, with dog match and need being the major considerations. 

3.         Qualified applicants for your program include(please mark all that apply):

        people who are “legally blind”    checked

        only blind/visually impaired people with little or no functional vision    checked

        blind/visually impaired people who require a dog to work on their right side    checked

        visually impaired people who are hard of hearing or deaf    checked

        people with little or no functional vision who are hard of hearing or deaf   checked

        blind/visually impaired people who walk with a support cane    checked

        blind/visually impaired people who use motorized wheelchairs

        blind/visually impaired people who use manual wheelchairs

        other (Please provide more information.)     

            We carefully evaluate applicants who have some hearing loss to determine whether there might be any limitations to the communication between us. Other considerations are whether the hearing impaired applicant is an experienced guide dog handler, or a first time handler.  We refer applicants who are deaf to schools that offer specific deaf/blind programs.

 

4.         Are there upper or lower age limits for acceptance into your program? 

       No, we have no age restrictions at all.

       Yes. *(Please specify details.)  checked   An individual may apply after age 16, but generally students are out of high school when they come in.  We have no upper age limit.

 

 

5.         Your program requires applicants to demonstrate O&M proficiency before training with a dog. 

       Yes, O&M skill is required and we assess this in our admission process.    checked

       Only a basic level of O&M proficiency is required for training with our program.

       We have no O&M requirement for applicants.

 

6.         To satisfy our O&M requirement we offer pre-class O&M training. 

        Yes.

        No.    checked

        We do not offer pre-class O&M training, but will supplement the training experience with some O&M work, if needed, during class.     checked

 

7.         As part of the applicant assessment process(please mark all that apply):

        The school requires home interviews.    checked

        The school uses phone interviews.    checked

        Applicant-submitted videos are reviewed to assess qualification.  checked

        Character references are required to be submitted on the applicant’s behalf.  checked

        Documentation of disability and a doctor’s exam are required.    checked

 

8.         Please list any additional admission requirements, if any.  To be accepted, applicants must be experienced, independent travelers, and be able to provide the leadership needed for a successful guide dog team.

     

 

9.         If there are any physical or psychological conditions which would make an applicant’s acceptance to your program unlikely, please list them here. 

An applicant must be physically and psychologically capable of handling a dog during the training course and in the home environment.  Individuals with some physical challenges and mild cognitive conditions are assessed and considered on a case by case basis.

     

 

10.       Upon acceptance to the program, what informational materials do applicants receive prior to class? (i.e. , training lecture notes, information on what to bring, contact information, etc.)

Our application materials include fairly extensive information about the class experience, how a guide dog team works, state and federal laws and other general information.  The Admissions and Training Departments discuss in detail with each applicant the many aspects of training and living with a guide dog.  Prior to arriving for class, each student receives a letter suggesting what to bring, confirmation of travel arrangements, maps and other pertinent contact information.

     

 

 

INSTRUCTOR QUALIFICATIONS AND DUTIES

 

1.         To become qualified as an instructor, a candidate must (mark all that apply):

       complete an in-house apprenticeship program of (a minimum of 3) years duration. (Fill in number of years.)  checked

        meet governmentally mandated requirements for licensure.    checked

        have prior work experience as a guide dog instructor.

        have prior dog-training experience.    checked

        have experience or a degree in orientation and mobility instruction.

       other (please explain)

 

 

2.         The testing used in the instructor training process complies with (mark all that apply):

       standards specific to your program.    checked

        state mandated standards.    checked

        standards set by the International Federation of Guide Dog Schools    checked

        other (please explain)      

 

 

 

3.         Please mark all that apply.

       All instructors undergo a blindfold-living experience.    checked

       All instructors do some work in the field with graduates in the home environment.  checked

       The program has field-instructors permanently assigned to specific regions.

 

 

BREEDING AND SELECTION

 

1.         Please  indicate the breed(s) that your program trains for guide work  and  fill in the approximate percentage of your total dogs that the specified breed represents.

 

German Shepherd                     (     )% of total dogs. 

Golden Retriever                      (     )% of total dogs.

Labrador Retriever                   (70)% of total dogs.

Labrador-Golden Cross           (     )% of total dogs.

Labrador-Poodle Cross            (     )% of total dogs.

Standard Poodle                       (     )% of total dogs.

Other (please specifyPercentages for other breeds vary.  Cross breeds alternative breeds are new to GDA, however we are having good success with them)             (     )% of total dogs.

                 

2.         How does your program obtain dogs for training as guides? (Mark all that apply.)

        in-house breeding    checked

        purchase from commercial breeders    checked

       donation    checked

       exchange with other guide dog schools    checked

       other sources not listed above (please explain)

 

3.         Donated dogs are obtained from: (Mark all that apply.)

       not applicable (No donated dogs are part of our program.)

       other guide dog training programs    checked

       cryogenics/artificial insemination or other high-tech means    checked

       commercial breeders    checked

       private parties

       rescue shelters

       other sources (please specify)

 

 

4          Do you have a licensed veterinarian on staff? 

       yes    checked

       no

 

5.         Does your program consult with or have on-staff a degreed geneticist in its breeding department?

       yes    checked

       no

 

PUPPY SOCIALIZATION/ASSESSMENT

 

1.         Your school’s policies regarding puppy raisers are best described as: (Mark all that apply.)

        We encourage contact between the raiser and graduate and facilitate such contact.    checked

        We do not encourage contact between graduates and puppy raisers.

       We pass along some puppy raiser-provided information about the dog to the handler during training.    checked

       We pass along communications between graduates and puppy raisers upon request.    checked

       We discourage contact between graduates and puppy raisers for a prescribed period of time after graduation.

 

2.         Your school’s puppy socialization/assessment program includes: (Mark all that apply.)

       members of school-organized raiser groups    checked

       4H club members

       adult volunteers    checked

       youth volunteers    checked

       school-screened applicants    checked

       selected residents of correctional facilities who are part of an organized program

       school staff members    checked

       other (Please specify     .)

 

 

3.         Please mark all statements that describe your puppy socialization/assessment program.

       Participants in the puppy raising program are not subject to formal guidelines from the school.

       The puppy raising program is formally organized with a puppy raising manual that sets out specific guidelines for raisers to follow.    checked

       Participants in the school's puppy raising/socialization program must attend regular meetings.     checked

       Periodic assessment takes place to insure that participants in the program regularly and strictly adhere to established procedures for puppy raising/socialization.    checked

       Raisers are responsible for teaching basic obedience to the puppies.    checked

       Raisers are responsible for making sure puppies learn appropriate house behaviors.    checked

 

 

4.         How frequently are puppies evaluated by school approved staff or volunteers? (Please indicate.) All puppies come to the school at 8 months of age for a formal evaluation and of course also when they are turned in for training.  Puppies are observed and assessed at monthly meetings by GDA staff members or area leaders. Those who require extra attention are seen as often as needed to resolve any problems.  

 

 

5.         Behaviors that may cause a puppy to be dropped from training include: (Please mark all that apply.) 

       dog aggression     checked

       aggression toward people     checked

       regular relieving accidents    checked

       fear of loud noises    checked

       pronounced fear-reactions to environmental stimuli    checked

 

6.         Your program’s health screening for puppies includes: (Indicate all that apply.) 

       a complete physical exam performed by a veterinarian     checked

       screening for skeletal problems including hip and elbow dysplasia    checked

       screening for common chronic conditions that could necessitate ongoing treatment or medication for the dog     checked

 

TRAINING  AND STANDARDS FOR GUIDE WORK

 

1.         Upon completion of team training, clients can be assured that a dog from

your program (check all that apply):

       will be house broken   checked

       will have been trained to behave well in public, eg. no barking or stealing food.  checked

       will exhibit no aggression toward people or other animals.    checked

       will respond to basic obedience commands    checked

       will disobey the handler's commands when it would be unsafe to comply (intelligent disobedience)  checked

       will be trained to work safely in traffic   checked

       will be trained to safely negotiate “traffic checks”    checked

       will be trained to work in a variety of street crossing settings    checked

       will be trained to reliably stop at changes in elevation, i.e. steps, curbs and drop-offs    checked

       will be trained to  reliably avoid or indicate obstacles    checked

       will be trained to reliably avoid or indicate overhead obstacles   checked

       will be trained to reliably turn left, right or to move forward on the hand signal from the handler    checked

       will be trained to reliably turn left, right or to move forward on the verbal command of the handler.  checked

       will be trained to ride escalators.  checked

       will be trained to safely navigate revolving doors with its handler    checked

       will be trained to follow members of the public when commanded to do so by the handler.

       will be trained to enter, exit and ride quietly in passenger cars or other vehicles    checked

       will be trained to enter, exit and ride quietly on buses    checked

       will be trained to enter, exit and ride quietly on subways, light rail systems or passenger trains and to safely navigate elevated platforms    checked

       will have been exposed to security checkpoints such as those found in airports

       will have been trained in urban environments    checked

       will have been trained in small towns or suburbia    checked

       will have been trained in rural environments    checked

       will have been trained to guide safely along roads with no sidewalks or footpaths   checked

       will have been trained to work in environments such as university campuses or shopping malls where there are multiple locations which must be accessed via nonlinear pathways   checked

       will be trained to reliably retrieve dropped items for the handler

       will be trained to locate some specific objects/landmarks on command    checked

       will be trained to reliably come when called while off leash   checked

        will be trained to formally guide on leash

 other (please list)Regarding escalators - most, but not all will work on escalators.  A dog that does not work escalators is discussed with a student prior to a match being made.

     

 

2.         How long (number of hours of actual training) is formal guide work training for dogs in your program? This depends on each individual dog to complete the qualifications set forth by GDA

     

 

3.         Are the dogs tested by instructors under blindfold?

       Yes, all dogs are tested by instructors under blindfold.  checked

       Yes, many of our dogs are tested by instructors under blindfold.

       Yes, a dog may be tested by an instructor under blindfold.

       No, our instructors do not generally test the dogs by working them under blindfold.

 

4.         Please mark all statements that describe the components of your program’s matching process. 

       Information gathered from our application process is used to match a student with a dog.    checked

       Instructors contact the incoming student by telephone prior to class to discuss issues relating to the match.     checked

       Instructors assess a student for a suitable match when that student arrives in class.     checked

       When a student begins class, our instructors continue to assess that student for a suitable match.     checked

       Students test walk a few dogs prior to the match to assist in the matching process. 

       The class instructors meet to discuss and formalize dog matches prior to issuing dogs to students.     checked

       The student and instructors periodically meet during training to discuss the viability of the match.    checked

       An alternative match is available to a student if the need arises.    checked

       An alternative match for a student is sometimes possible.    checked

       Our focus is on training the student with the dog selected for him/her and not really on arranging alternative matches. 

 

5.         In the past two years, what percentage of dogs were returned to the school within a year of being placed with a handler? (Please indicate percentage of dogs returned here.) We don't have an exact figure, but it is a very low percentage.            

 

 

 

 

GRADUATE SERVICES

 

1.         The program’s policy on home-based instructional follow-up is best described as (choose one): 

       Our program cannot currently provide in home instructional follow-up to graduates.

       In-home instructional follow-up is available for our graduates throughout the U.S. and Canada.     checked

       In-home instructional follow-up is available to graduates within a specific area. (Please indicate the area where in-home follow-up is provided.)

     

 

*For programs that offer home-based follow-up: 

2.         The school can provide at home instructional follow-up upon graduate request within:

       a few days of the request    checked

       a few weeks of the request     checked

 

3.         Telephone-based support for graduates is best described as:

       The program has instructors available during office hours to immediately answer graduates’ questions.

       An instructor returns a graduate's phone call for advice/assistance on a same-day basis.  checked

       An instructor returns a graduate's phone call for advice/assistance within a few days.

 

4.         The school has vet staff available during business hours to speak with graduates regarding health-concerns they have about their guides.

       Yes.    checked

       No. 

 

5.         School veterinarians are available to consult with a graduate’s local vet as necessary. 

       Yes.    checked

       No.

 

6.         The school has counseling staff available to speak with graduates regarding stressful or difficult issues concerning their handler-dog partnership.

       Yes.

       No.    checked

 

 7.        The school offers graduates assistance in placing retired guides if they request it. (Please choose the most accurate reply.) 

       Yes, we have a program for placing retired guides with screened volunteers.

       Yes, we first offer the dog back to its raiser and then to screened applicants from our waiting list, if necessary.    checked

       Yes, we’ll help find a home for a retired guide if a graduate has no other option.    checked

       We are not able to place retired guides in adoptive homes. 

 

8.         The school can offer kennel services for a guide, if a graduate requests that.

       Yes.    checked

       No.

 

 

POST-TRAINING POLICIES

 

1.         Upon completion of training with your program: (please select one.)

       The school retains some form of ownership of the dog.

       The graduate owns the dog.    checked

       The school retains ownership of the dog, but a graduate may apply for ownership after a specified period of successful partnership with the dog. Please indicate this amount of required time here.    On occasion, we discover during training that we may have questions about whether a student is suitable to use a guide dog (such as lack of leadership issues).  We may choose to continue with this team and offer a 1 year conditional contract, along with follow-up visits.  After the initial year, the graduate may apply for full ownership.                 

 

2.         Your program’s response to cases of proven abuse would be best represented as:

       The school retains the right to remove a dog from a graduate’s home in cases of proven abuse.

       The school works with Animal Control or other appropriate agencies

to remove a dog in cases of proven abuse.  checked

       The school expects that civil authorities will deal directly with the handler to resolve situations of proven dog-abuse.

 

3.         The school retains the right to remove a dog from a graduate in cases where (mark any that apply):

       The training staff deems the working team to be unsafe.

       The school determines the handler’s home environment to be unsafe.

       Once a dog is issued, the school does not involve itself in attempting to remove a dog under any circumstances.

 

4.         The program’s policy concerning guide-related equipment is (please mark all that apply):

       The graduate owns the dog's work-related equipment upon graduation.

       The school retains ownership of the dog's work-related equipment.    checked

       The school reserves the right to remove the harness in cases where  

the training staff deems the team to be unsafe.  checked

       The school requests that the harness be returned to them upon retirement of the guide.    checked

 

5.         If replacement equipment is needed by a graduate of your program: (Indicate any that apply.)

       The graduate will be referred to vendors from which they can purchase the needed equipment.

       The school provides replacement equipment free of charge to its graduates.    checked

 

6.         The school’s policy regarding veterinary costs related to the dogs they provide is (please mark any that apply): 

       Graduates are offered an annual stipend for veterinary care

throughout the working career of the dog.

       Graduates who keep their retired guides are offered an annual veterinary care stipend to use throughout that dog’s entire life.

       The school covers the cost of veterinary care for a specified period of time.    checked *Indicate this amount of time here: (Graduates with significant veterinary costs may apply to GDA for assistance.  We consider each request on a case by case basis. )                  

 

       Heartworm and flea and tick preventative medications are offered to graduates free of charge (or the cost is reimbursed).

       Heartworm and flea and tick preventative medications are offered to graduates

at reduced cost.    checked

       The dog’s food is offered to graduates at reduced cost through the school.

       The school offers loans or grants to assist graduates with vet costs if need be.

       The school assists graduates experiencing financial difficulties in finding organizations that might offer them funding for veterinary costs.

 

7.         Upon completion of training ( indicate all that apply):

       The school has a graduation ceremony.     checked

       First-time graduates are treated to a dinner to celebrate completion of the program.    checked

       Graduates receive a packet of materials about their dog, their training, and about their access rights.    checked

       Exit interviews are conducted during which graduates are encouraged to comment on their in-class experience.    checked

 

8.         If a graduate wishes to share feedback about the program with the school (Indicate all that apply.)

       There is a process in place to allow graduates to comment on school programs and policies.    checked

       The school has a Graduate Council.

       The school sponsors an email list for graduates and those interested in the school.

       The school keeps ongoing communication with its graduates, informing them of program news and/or innovations, using its website as well as school newsletters.     checked

 

9.         Regarding access awareness (indicate all that apply):

       Our program provides a booklet containing access laws for the U.S. and Canada.    checked

       we provide graduates with a card that is printed with the access laws for their home region.    checked

       The school has staff available to assist graduates in advocating for their access rights and to help them educate the public about the working dog-handler team.    checked

       The school has videos and written materials available to educate the public about the guide dog handlers’ civil rights.    checked

       The school shares information with students about advocacy organizations, such as Guide Dog Users, Inc.

(an advocacy organization which assists handlers in advocating for their access rights,

and in educating the public about the guide dog-handler team).    checked

 

10.       If any of the following school policies apply, please indicate.

       Qualified graduates serve on the school's Board of Directors.    checked

       Qualified graduates are employed at the school.  checked

       Graduates of your program volunteer on behalf of your program.    checked

       The school has a program that offers graduates opportunities to speak about the school and their guide dog related experiences in their local areas.  checked

       Graduates are offered the opportunity to actively raise funds for the school by participating in school-sponsored activities or programs.    checked

 

ADDITIONAL COMMENTS

**Please list any policies, programs or services available to graduates from your school that you want prospective applicants to be aware of but which are not described in the above survey.

 

All grads are treated to a dinner to celebrate completion of the program.     

 

GDA also offers emergency boarding for graduates of other schools.

 

RE: POST TRAINING POLICIES, Question 3. "...remove a dog..."

If the training staff deems the working team to be unsafe, we will retire the dog, not remove it.

 

Other than the Labrador, the number of breeds trained by GDA varies from class to class.  Crossbreeds (Poodle crosses, Lab/Golden crosses) are new to GDA and they are proving to be very successful.

 

Thank you very much for completing the GDUI Guide Dog Schools Survey!

Your participation will benefit current and prospective guide dog handlers

and it will increase your program’s visibility among consumers.


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